PRIVACY POLICY

Last Updated: 10th May 2019

INTRODUCTION

This privacy policy describes the information collection practices that DataCrunch follow for the data that we collect or process from your child or children (“Child”) when you use our Safebird application, and for data that we collect or process through our website.

Your Child will not able to use Safebird to make their information or data publicly available.

EU DATA SUBJECTS AND PRIVACY SHIELD

Safebird complies with the EU Privacy Shield Framework as set forth by the EU Department of Commerce regarding the collection, use, and retention of personal information from European Union member. Safebird has certified that it adheres to the Privacy Shield Principles with respect to such data. If there is any conflict between the policies in this privacy policy and data subject rights under the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers. 

In compliance with the Privacy Shield Principles, Safebird commits to resolve complaints about your privacy and our collection or use of your personal information transferred European Union standards. 

Safebird has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint. This service is provided free of charge to you.

We acknowledge that we are responsible for the processing of Personal Information that we receive from You under the Framework and subsequently transfer to a third party acting as an agent on our behalf, and shall remain liable under the Framework if our agent processes such personal information in a manner inconsistent with the Framework, unless we are able to prove that we are not responsible for the event giving rise to the damage.

THE TYPES OF INFORMATION THAT WE COLLECT

We collect certain information that You voluntarily provide to us, such as when you sign into the Twitch account or send us an email. The types of information that we collect include: email address, usage information of Twitch.  Full details of what and why this information is collected is detailed in the paragraphs below.

Information Collected when using Safebird applications on Your or Your Child’s device:

Our applications may at times need to connect to the internet in a variety of circumstances, including without limitation: (i) to connect to our server when registering or logging in to the app, (ii) to send notifications. When mobile data is used to connect to the internet, you may be charged by your carrier.

We collect information about application usage and interaction of the Safebird application (“Application Usage Information”), such as how often messages are being deleted, and the performance of applications including situations in which the application experiences a serious error or crash. Collecting this information is of vital importance to us to be able to fix application issues and improve our products. Collection of this Application Usage Information is achieved by use Google Firebase Crash Reporting/Crashalytics. No other messages related data sent to any other third part service.

We do not collect the age, gender or date of birth of your Child.

Information Collected by our “Sites” (our “Website” at www.safebird.app.

We collect Cookies and have google Google Analytics to collect and store Usage Information for interactions with our Website as follows:

Cookies

A cookie is a small data file placed onto the device that You use to visit our Sites.

When visiting our Website:

– We place cookies on your device to remember the address of a referring site (if any), so that when you click on button.

– If you watch a YouTube video that is embedded in our site, Google will place cookies on your device related to your viewing of the YouTube video as described in How Google uses cookies (https://policies.google.com/technologies/cookies). Our embedded videos have privacy-enhanced mode enabled, so if you do not play a video this will not occur.

Google Analytics:

We collect analytics data using Google Analytics. Within Member States of the European Union or other signatories of the Agreement on the European Economic Area, you will be asked to consent to or reject our Sites’ use of Google Analytics.

For further information about how Google Analytics information is collected and processed, please refer to How Google uses data when you use our partners’ sites or apps (www.google.com/policies/privacy/partners/). You can opt-out of Google Analytics tracking here (https://tools.google.com/dlpage/gaoptout/).

THE PURPOSE FOR COLLECTING AND HOW WE USE YOUR INFORMATION

We use the Information collected only for the purposes described in this Privacy Policy. For example, we may use Information that we collect to:

– Provide our services or information that You request, and to process and complete any transactions

– Respond to Your emails, submissions, questions, comments, requests, and complaints and to provide customer service

– Monitor and analyze usage and trends, to improve our website and products

– Send You confirmations, updates, security alerts, and support and administrative messages and otherwise facilitate your use of Safebird

– Helping You monitor and supervise Your Child’s Twitch activities

– Sending You promotional information, in accordance with Your permission, as required by applicable law

HOW WE TRANSFER AND STORE INFORMATION

We use Secure Sockets Layer (SSL) encryption when collecting or transferring data from our websites and mobile device applications. SSL encryption is designed to make the information unreadable.

Your information and Your Child’s information data is stored in the Netherlands. 

The information collected to provide you with notifications, is only stored for approximately 30 days on our servers. We will retain other aspects of Your and Your Child’s information such as usernames for the duration that your account is active or as needed to provide services.

If you wish to cancel your account or request that we no longer store or use your information to provide You services, contact us at contact@datacrunch.nl. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

HOW WE SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES

We will not sell, rent, or otherwise provide Your Information or Your Child’s Information to any third parties for marketing purposes.

We contract with third-party service providers and suppliers (“Data Processors”) such as website and server hosting companies, payment processing companies, marketing campaign management or measurement and analytics providers. Our suppliers and Data Processors are required to keep confidential the information received on behalf of us, and may not use it for any purpose other than to carry out the services they are performing for us.

The Data Processors we use are:

– Website and Server Hosting: TransIP

– Sending Emails: TransIP

– Website Analytics: Google Analytics, Facebook Analytics (For the Facebook page alone)

We will not share Your Personal Information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law, or in our sole discretion, to law enforcement agencies to assist in any investigation, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or unlawful conduct or respond to a government request. In certain situations, we may be required to disclose Personal Information and data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

We could merge with or be acquired by another business entity. You will be notified via email and/or a prominent notice on our website of any change in ownership, as well as any choices you may have regarding your Personal Information.

SECURITY OF YOUR PERSONAL INFORMATION

We are committed to protecting the information that you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, we have appropriate procedures in place to safeguard the information that we collect. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage is 100% secure, however. Therefore, we cannot guarantee its absolute security.

If you have registered to use Safebird you will have created a password for which you are responsible for keeping confidential. Do not share it with any other person, including us. If you believe your password has been misused, please advise us immediately.

YOUR RIGHTS REGARDING THE USE OF PERSONAL INFORMATION

You may “opt out” of receiving marketing or promotional emails from us by following the instructions in those emails, or by emailing us at contact@datacrunch.nl. If you opt out, we may still send you non-promotional emails, such as emails about your account or our ongoing business relations.

You may revoke Your agreement to our by contacting contact@datacrunch.nl

CHANGES TO THIS PRIVACY POLICY

We may change this Privacy Policy from time-to-time. If we make any changes to this Privacy Policy, we will change the “Last Updated” date above. If we make significant changes to this Privacy Notice, and where required by applicable law, we will either notify You either by prominently posting a notice of such changes prior to implementing the changes or by directly sending You a notification.

INFORMATION REGARDING THE NOTIFICATIONS

As mentioned in the website, we are not responsible for guarantee of 100% accurate notification that are being pushed. It is up to the parent to determine whether a notification is considered sexual abuse or inappropriate.

CONTACTING US

contact@datacrunch.nl